# Manage your endpoints

> Each endpoint has a card on the Endpoints page that shows its state, price and URL, with buttons to start, stop, change settings, tune performance and delete it.

Source: https://bitsrun.com/docs/endpoints/
Updated: 2026-11-09

Open **Endpoints** in the dashboard. Every endpoint has a card.

![An endpoint card for Support chat: Sleeping, model type Chat with 32,768 tokens of memory, 9.4 GB on vLLM, NVIDIA L4, $0.95 an hour only while running, sleeps after 5 minutes, the URL, and Start, Settings, Performance and Delete buttons](https://bitsrun.com/docs/img/endpoint-card.png "An endpoint card. The status is at the top right.")

## What the card shows

- **Name and model:** the name you chose and the model it serves.
- **Status:** see the table below.
- **Model type:** Chat or Embeddings, and how many tokens of memory (context) it has.
- **Model size and runtime:** for example 9.4 GB on vLLM.
- **GPU and price:** for example NVIDIA L4, $0.95 an hour, only while running.
- **Sleeps:** how long it stays awake after the last request.
- **URL:** your endpoint address. Select **Copy**.
- **How to call it:** ready-made examples for this endpoint (bitsrun, curl, Node, Python).

On a phone the details stack in two columns.

![The same endpoint card on a phone](https://bitsrun.com/docs/img/endpoint-card-phone.png "An endpoint card on a phone.")

## Status

| Status | What it means | Billed? |
|---|---|---|
| Sleeping ("Ready, asleep") | Ready to wake on the next request or Start. | No |
| Starting | Getting a GPU machine ready, downloading and loading the model. The card shows each step. | No |
| Waiting for a free GPU | Every machine of this size is busy. It keeps trying in every zone and region. | No |
| Running | Answering requests. | Yes, per second |
| Stopping | The GPU is shutting down; billing stops with it. | No |
| Copying the model | A gated, private or linked model is being copied into your storage. | No GPU time |
| Could not start | The model failed to load 3 times in a row, or no GPU was free for 30 minutes. | No |

## Actions

- **Start:** wakes it now, so the first request does not wait. It sleeps again after its Sleep after time without requests.
- **Stop:** puts it to sleep now. Requests in progress are cut off and billing stops with the GPU. An always-on endpoint must have Always on turned off first.
- **Settings:** name, Sleep after, Always on and Priority. See [Sleep, always-on and priority](https://bitsrun.com/docs/endpoints/sleep-and-always-on/).
- **Performance:** speed, quality, GPU, memory length and requests at once. See [Performance](https://bitsrun.com/docs/endpoints/performance/).
- **Delete:** removes the endpoint. Its URL stops working at once, and API keys limited to it stop working too. This cannot be undone.
- **Try again:** shown when a model copy failed or stalled. Parts already copied are not charged again.

## From the terminal

```bash
bitsrun ls
bitsrun status "Support chat"
bitsrun update "Support chat" --name "Help desk" --idle 5m
bitsrun retry "Support chat"
bitsrun rm "Support chat" --yes
```

You can use the endpoint's name or its id. Add `--json` to get machine-readable output.

## How many endpoints you can have

| Plan | Endpoints |
|---|---|
| Pay-as-you-go | 2 |
| Pro | 10 |
| Business | 50 |

Endpoints still copying their model count too. See [Plans](https://bitsrun.com/docs/billing/plans/).

## What can go wrong

| Message | What to do |
|---|---|
| "Could not start: the model failed to load 3 times in a row." | Try another preset under Performance or a smaller quant. You were not billed for the failed starts. If it keeps failing, email support with the request id. |
| "Not running: no ... machines were free for 30 minutes." | Select Start again in a few minutes, or choose a different GPU size under Performance. |
| "This endpoint is always on, so it would start again right away." | Turn off Always on in Settings first, then stop it. |
| "This endpoint is still copying its model." | Wait for the copy to finish, then change it. |