bitsrun

Plans

Pay as you go costs nothing a month; Pro ($29) and Business ($299) add the same amount as credit every month, plus more endpoints, storage and a bonus on top-ups.

On this page

Every account starts on Pay as you go: no monthly fee, you add credit when you need it. A plan is optional. It makes sense when you run more endpoints, store bigger models or top up often enough for the bonus to matter.

Compare plans

Pay as you goProBusiness
Monthly price$0$29$299
Credit added each monthNone$29$299
Bonus on top-upsNone+5%+10%
Endpoints21050
Requests open at once1050150
Free model storage10 GB200 GB1 TB
Most model storage500 GB2 TB10 TB
Remote control sessions at once2520
Cold startsStandardStandardFirst in line for a GPU
SupportDocs and emailEmail, reply target 2 business daysEmail and shared Slack, reply target 1 business day

GPU prices are the same on every plan. See How billing works.

Reply times are targets, not guarantees, and Pay as you go has no reply target. No plan comes with an uptime commitment or a service level agreement (SLA).

What a plan really costs

A plan's monthly price comes back to you as credit, so a plan costs nothing extra if you use at least that much GPU time. For example, on Pro you pay $29 and get $29 of credit. If you spend $60 a month on GPUs, you top up $31 more and get a 5% bonus on it.

The bonus applies to every top-up of $10 or more: on Pro, paying $100 adds $105; on Business, paying $100 adds $110.

Change your plan

  1. Open Billing in the dashboard.
  2. Under Plan, select Subscribe to Pro or Subscribe to Business.
  3. Pay on the secure Stripe page. Your plan and its credit apply within seconds.
The Billing page of the BitsRun dashboard showing the balance, the Add credit amounts and the Pro and Business plans
Billing: balance, add credit, and the plans.

To change between Pro and Business, or to cancel, use the manage link on the Billing page. When you cancel, the plan stays until the end of the month you paid for, then your account returns to Pay as you go. There is no refund for part of a month. Your credit stays.

The credit that comes with a plan and the bonus on top-ups are promotional: they have no cash value and cannot be refunded. Credit you pay for does not expire. See Refunds.

What can go wrong

  • 409 already_subscribed: you already have a plan. Use the manage link on Billing to switch plans.
  • 409 endpoint_limit_reached: your plan allows no more endpoints. Delete one, or move to a bigger plan.
  • The payment page closed before paying: nothing was charged, and the dashboard says so. Try again when ready.
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Still stuck?

Email support@bitsrun.com with what you tried and any request id you saw. A real person answers.